911 / Dispatch
In 2005 the authority took over the provision of 911 / dispatch services for the area from Wainwright and District Ambulance.
We currently provide 911 and full fire dispatch services for:
- Kehewin and Cold Lake First Nations
- Metis Settlements of Fishing Lake and Buffalo Lake
- Summer Villages of Horseshoe Bay, Bonnyville Beach, and Pelican Narrows
- Town and County of St. Paul
- Town and Municipal District of Bonnyville
- Town of Elk Point
Villageof Glendon, Vilna, and Waskatenau
The 911 Dispatch Division of the Bonnyville Regional Fire Authority receives and processes emergency calls on an enhanced 911 system. In addition to answering and processing 911 calls as a public call answer point, the Dispatch Division provides complete emergency dispatch services for municipalities that place their 911 services with us.
A full dispatch service includes notification of identified first emergency response for emergency medical service (EMS) and fire. Dispatch of support services such as power and gas for structure fires, police, and EMS support for motor vehicle incidents, etc.
The Dispatch Service also records all communications from radio and telephone that originate in the
Emergency Fire Dispatch
Fire Services dispatched by the system are dispatched using the Emergency Fire Dispatch (EFD) protocols from Priority Dispatch. The
Emergency Medical Dispatch
EMS services dispatched by the system are dispatched using the EMD protocols from priority dispatch. The
Public Safety Dispatch
For Public Safety Department services dispatched by the